Questões de Concurso

What is IT Governance?

    IT (Information Technology) Governance focuses specifically on information technology systems, their performance and risk management. The primary goals of IT Governance are to assure that the investments in IT generate business value, and to mitigate the risks that are associated with IT. This can be done by implementing an organizational structure with well-defined roles for the responsibility of information, business processes, applications and infrastructure.
    IT governance should be viewed as how IT creates value that fits into the overall Corporate Governance Strategy of the organization, and never be seen as a discipline on its own. In taking this approach, all stakeholders would be required to participate in the decision making process. This creates a shared acceptance of responsibility for critical systems and ensures that IT related decisions are made and driven by the business and not vice versa.

Why it governance is necessary

    IT governance is needed to ensure that the investments in IT generate value, and mitigate IT-associated risks, avoiding failure.
    IT is central to organizational success — effective and efficient delivery of services and goods — especially when the IT is designed to bring about change in an organization. This change process, commonly referred to as “business transformation,” is now the prime enabler of new business models both in the private and public sectors. Business transformation offers many rewards, but it also has the potential for many risks, which may disrupt operations and have unintended consequences. The dilemma becomes how to balance risk and rewards when using IT to enable organizational change.

IT Governance Best Practices

    Despite efforts of the software industry to identify and adopt best practices in the development of IT projects, there is still a high rate of failure and missed objectives. Most IT projects do not meet the organization’s objectives.

Internet: www.intosaiitaudit.org
Acesso em: 15/9/2013 (com adaptações).

Read the text below entitled “Recent developments” in order to answer questions 27 to 30:

Recent developments
Source: www.bls.gov (Adapted)
Jan 28th, 2010

    The recent financial crisis has resulted in large losses for the insurance industry. Industry conditions in the near term remain tenuous, particularly as many companies will continue to experience declining revenues, investment losses, and credit rating downgrades, which can affect an insurer’s ability to repay debt by having to pay a higher interest rate. Additionally, insurance companies that were trading in credit default swaps and other risky instruments without sufficient hedging suffered especially hard, and some companies even became insolvent. Companies with prudent risk management strategies also suffered large losses, because most investment instruments owned by insurance companies experienced falling values as they were being sold or marked down as the stock market deteriorated in late 2008. Nonetheless, as insurers rebuild capital and adhere to stricter Federal regulations, the insurance industry is likely to stabilize.
    The Internet is an important tool for insurance carriers in reaching potential and existing customers. Insurance carriers use the Internet to enable customers to access online account and billing information, view insurance quotes, and purchase policies.

Read the text below entitled “Recent developments” in order to answer questions 27 to 30:

Recent developments
Source: www.bls.gov (Adapted)
Jan 28th, 2010

    The recent financial crisis has resulted in large losses for the insurance industry. Industry conditions in the near term remain tenuous, particularly as many companies will continue to experience declining revenues, investment losses, and credit rating downgrades, which can affect an insurer’s ability to repay debt by having to pay a higher interest rate. Additionally, insurance companies that were trading in credit default swaps and other risky instruments without sufficient hedging suffered especially hard, and some companies even became insolvent. Companies with prudent risk management strategies also suffered large losses, because most investment instruments owned by insurance companies experienced falling values as they were being sold or marked down as the stock market deteriorated in late 2008. Nonetheless, as insurers rebuild capital and adhere to stricter Federal regulations, the insurance industry is likely to stabilize.
    The Internet is an important tool for insurance carriers in reaching potential and existing customers. Insurance carriers use the Internet to enable customers to access online account and billing information, view insurance quotes, and purchase policies.

Read the text below entitled “Recent developments” in order to answer questions 27 to 30:

Recent developments
Source: www.bls.gov (Adapted)
Jan 28th, 2010

    The recent financial crisis has resulted in large losses for the insurance industry. Industry conditions in the near term remain tenuous, particularly as many companies will continue to experience declining revenues, investment losses, and credit rating downgrades, which can affect an insurer’s ability to repay debt by having to pay a higher interest rate. Additionally, insurance companies that were trading in credit default swaps and other risky instruments without sufficient hedging suffered especially hard, and some companies even became insolvent. Companies with prudent risk management strategies also suffered large losses, because most investment instruments owned by insurance companies experienced falling values as they were being sold or marked down as the stock market deteriorated in late 2008. Nonetheless, as insurers rebuild capital and adhere to stricter Federal regulations, the insurance industry is likely to stabilize.
    The Internet is an important tool for insurance carriers in reaching potential and existing customers. Insurance carriers use the Internet to enable customers to access online account and billing information, view insurance quotes, and purchase policies.

Read the text below entitled “Recent developments” in order to answer questions 27 to 30:

Recent developments
Source: www.bls.gov (Adapted)
Jan 28th, 2010

    The recent financial crisis has resulted in large losses for the insurance industry. Industry conditions in the near term remain tenuous, particularly as many companies will continue to experience declining revenues, investment losses, and credit rating downgrades, which can affect an insurer’s ability to repay debt by having to pay a higher interest rate. Additionally, insurance companies that were trading in credit default swaps and other risky instruments without sufficient hedging suffered especially hard, and some companies even became insolvent. Companies with prudent risk management strategies also suffered large losses, because most investment instruments owned by insurance companies experienced falling values as they were being sold or marked down as the stock market deteriorated in late 2008. Nonetheless, as insurers rebuild capital and adhere to stricter Federal regulations, the insurance industry is likely to stabilize.
    The Internet is an important tool for insurance carriers in reaching potential and existing customers. Insurance carriers use the Internet to enable customers to access online account and billing information, view insurance quotes, and purchase policies.